Servicing, monitoring, and the supervising station

Most fire alarm work is done on systems somebody else installed, and most of those systems are watched by somebody the owner never meets. This chapter is the long tail of the trade — the obligations that attach to a system already in service.

In this chapter

What servicing carries with it, and what a firm must hand over when the owner asks
When a firm is in the monitoring business, whoever actually watches the signals
Why both ends of a monitoring connection have to be registered, and what a central station owes